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Privacy Policy

At Lakeside Camping & Fishing, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide when using our website: https://www.lakesidecampingandfishing.co.uk.

1. Who We Are

Lakeside Camping & Fishing is a privately owned campsite offering camping and fishing facilities in a peaceful rural setting. Our website allows visitors to view information about our services, check availability, and make enquiries or bookings.

2. What Information We Collect

We may collect and process the following personal information:

  • Name

  • Contact details (including email address and phone number)

  • Booking details (including dates, party size, and preferences)

  • Payment information (processed securely via third-party providers)

  • IP address and browser type (via cookies and analytics)

  • Any other information voluntarily submitted through forms on the website

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries

  • To process and manage your bookings

  • To send important updates or service-related messages

  • To improve our website and customer experience

  • To comply with legal obligations

We do not sell, lease or share your personal information with third parties for marketing purposes.

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – where you have provided clear consent

  • Contract – to fulfil a booking or respond to your request

  • Legal obligation – where processing is required by law

  • Legitimate interests – to operate and improve our services

5. Cookies and Website Analytics

Our website uses cookies to enhance user experience and collect anonymous traffic data. By using our site, you consent to our use of cookies unless you choose to disable them in your browser settings.

We may use third-party services such as Google Analytics to better understand how visitors interact with our website.

6. Data Storage and Security

We are committed to ensuring your personal data is secure. Appropriate physical, electronic and managerial procedures are in place to prevent unauthorised access or disclosure.

Any payment details are processed securely via our trusted payment partners and are not stored directly on our servers.

7. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
Email: info@lakesidecampingandfishing.co.uk

9. Changes to This Policy

We may update this policy occasionally to reflect changes in regulations or how we operate. We encourage you to check this page from time to time for any updates.

10. Contact Us

If you have any questions or concerns about this policy or the way your data is handled, please get in touch:

Lakeside Camping & Fishing
https://www.lakesidecampingandfishing.co.uk
Email: info@lakesidecampingandfishing.co.uk

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